The team at Del Mar Veterinary Hospital is comprised of highly trained and experienced animal health professionals who have a genuine love for working with pets.

Our staff treats every patient with the highest quality of medical care as well as a gentle touch.

Melissa Escribano, MBA  (Hospital Director, Owner)

20160626_143344-1-k2Melissa has been intrigued with science and animals as long as she can remember. Melissa is not new to business operations; she has a Master’s degree in Business Administration, more than 12 years of corporate experience in customer service, business analysis, and project management. After joining her husband on his veterinary medicine journey, now, at Del Mar Veterinary Hospital, she can finally say she has accomplished her dream of reconnecting with animals on a personal basis and having her own business.

From her work on the hospital’s business plan, floor plan design and decor, she also has focused on making sure that Dr. Nieves and the team’s accommodations are met on the hospital workflow. For both Melissa and Dr. Nieves, meeting the needs of every single patient and client has been their #1 priority. It is key for Melissa to guarantee that everyone leaves Del Mar Veterinary Hospital feeling they had an amazing experience.

On a more personal level, Melissa enjoys volunteering, painting, dancing, paddle-boarding, and most important, spending quality time with her husband (Dr. Nieves), her boys Adrián and Marcos, and her rescued mix pit-bull, Bruno.


Anna Deason, CVT (Lead Certified Veterinary Technician)

annaMy name is Anna Deason and I am a CVT (Certified Vet Tech.). I am from Mandarin Florida, but my family has been established here in St. Augustine since 1969! I grew up between St. Augustine and Jacksonville, and then in Tampa for a short while. Then I moved to North Carolina, where I went to school and attended Gaston College, where I became a Certified Veterinary Technician. I have been a practicing CVT for about 6 years, and started my wonderful journey into veterinary medicine working with large animals (including horses), and emergency farm care. I worked for about 2 years with the Gaston County Animal shelter while studying to become a Veterinary Technician, and then practiced with small animals. I love working with cats and dogs! I am a crazy cat lady; I have 3 cats of my own: Boogie, Taters, and Akira; an old dog named Skitch, and a horse named Rebbie. I enjoy spending my time riding and being with my horse, and love spending my time at the beach with my family. Above all, I love taking care of animals! My passion is providing the best quality care to all creatures big and small, and making sure that they live long, healthy and happy lives!


Nancy Pallone (Veterinary Technician)

Hello, my name is Nancy Pallone. I am a native New Yorker and was born and raised in Rochester, NY. My love for animals was obvious to everyone at a very young age. I was fascinated by every living creature, and even had my own menagerie of different animals along the way, including turtles, birds, dogs and even a chinchilla! I attended Suny Delhi State University, NY in 1985, and received my AAS degree in Veterinary Technology in 1987. I became a licensed Veterinary Technician in New York and worked in the field for 10 plus years, mainly as an orthopedic surgical technician on Long Island, NY. I then had my children and stayed at home to raise them. They are now grown, and I soon realized I needed to get back into the veterinary field. Dr. Nieves and the staff at Del Mar were very welcoming to me, and I am excited to be a part of the Fear Free Veterinary Hospital experience!

I now live in Palm Coast with my boyfriend, Dave, and our beautiful yellow Labrador Retriever, Bella. In our free time, we love to work out together, lifting weights, walking Bella and really enjoy watching our NY sports teams together. I also enjoy practicing yoga, running, reading, music, and of course, the beach!


Kathy Jackson (Patient Care Coordinator)

Hello! My name is Katherin “Kathy” Jackson.  I am a native Floridian who grew up in the area, and has a passion for the Northeast Coastal beaches and marine life.  I am a strong supporter of saving Florida’s beautiful waters, saving the Manatee and keeping our Sea Turtles safe.  But my love of animals does not stop there!  

I believe that our pets bring the kind of joy and happiness to our life like nothing else can, and joining the Del Mar family is a dream come true for me.  Now I can exercise my love of animals while working with a dedicated team of like-minded friends whose love and care for all animals and our “fur babies” is rooted in a compassionate, fear free approach.  We work hard to make both you and your pet’s time with us, a comfortable and enjoyable experience.

I also enjoy working with natural ingredients, such as herbs and oils, and love making all natural products such as soaps, candles and other aromatherapy and skin care items. I am also a certified Henna Artist. I look forward to furthering my knowledge and experience in working with animals and making your visits with us easy, relaxing and fear free.


Jill Bianco (Patient Care Coordinator)

Hi! I was born and raised in the small town of Pleasantville in Westchester County, NY. I was very active in sports and received an academic scholarship to Gettysburg College, where I graduated with a Bachelor of Arts degree in Business Administration. Upon graduation, I decided I was more suited for warmer weather, so like my older brother, I moved to Southern California. I began working at Flying Tigers,an all cargo aircraft, who in later years would be bought by Fedex. I went on to other trade show transportation and logistics companies throughout my 25 year career. 

My vision impaired daughter Terri and I moved to St Augustine, FL in 2006, for her to attend Florida School for the Deaf and Blind and to be closer to my retired parents, residents here for over 20 years. In 2010, I became active at a local rescue, Wags and Whiskers, where I have fostered hundreds of cats and kittens, and a few small dogs too. I feel like I found a home at Del Mar Vet, allowing me to combine my love of animals in a fear free environment and a wonderful staff.


Melissa Doughty (Veterinary Assistant)

Hello, my name is Melissa Doughty and I’ve been a veterinary technician since 1992. I am a native of NE Florida and reside in St. Augustine Beach with my husband, our dog Sophie and two cats, Neo and Will. I’ve worked mainly with small animals, but have also had the privilege to work with wildlife and some pocket pets. Because of my love of animals and great interest in veterinary medicine, I am currently pursing my goal of becoming a Veterinarian. I take pride in my responsibilities and strive to make every trip to the veterinarian as pleasant as possible. 


Ruth Reyes (Community Outreach Coordinator)

I moved to St Augustine, Florida in 1998 and became instantly in love with the city and its people.  My background is in real estate marketing starting in California in 1987 all the way to present. My greatest strengths are my creativity, drive and leadership. I thrive on challenges, particularly those that expand the company’s reach. I lent my services to River Bottom and Operation Grace in California, both non-profit homeless programs; I believe in giving back.  Through heavy fund raising strategies and marketing these programs helped more people than expected.  

When I discovered Del Mar Veterinary Hospital and their “Fear Free” approach to veterinary care my first thought was, “they have to become everyone’s vet.  I was so excited and wanted to join their mission.  Who doesn’t want their pet to be fear free? Right?

Drop by for a visit!


Sharalyn Wilson (Extended Care/Kennel Assistant)

Hello! My name is Sharalyn and I am the Kennel Assistant here at Del Mar. I just recently graduated high school, and in the process of starting college to be an Avian Veterinarian. My love for birds comes from my many years of showing up to national-level Muscovy Ducks in various cities across the state of Florida. However, just recently, I’ve had the pleasure of welcoming in, and rescuing  a bunch of exotic parrots into the mix as well! Working with these birds has shown me just how smart an animal can be when given the time and love it deserves. I started here at Del Mar as a volunteer to learn as much as I could about every animal we see. I couldn’t be more excited to be part of the team now, and care for many different animals every week! 


Terri (Honorary Volunteer)

I was born in Newport Beach, CA and moved to St Augustine when I was 8 years old, to attend Florida School for the Deaf and Blind. I am visually impaired, but  I don’t let that stop me. I graduated FSDB in 2016, but still attend thru their Continuing Education Program. I also participate in VERC (Visual Education & Rehabilitation Center). Both of these programs have job coaches that help me learn job skills. I now work at the St Augustine Lighthouse Museum as a docent. I also volunteer at Wags and Whiskers Pet Rescue with my mom to help rescue kittens get their forever homes. I love to sing and I love to meet new people.